You acknowledge that these terms of returns and exchange are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale.
Kindly Note: All sales are final and products are eligible only for exchanges in size.
Vintagenynihal.com has a customer friendly return and refund policy but before you return our product please hold we want you to know that this is a Handblock Printed product and as you know a handcrafted product may have some unevenness in fabric and printing. We work hard for manufacture best quality product and inspected carefully before shipping it but it is still handmade you cannot compare it with machine made product. You should not think an irregular printing or weaving as a defect. Inequality is a sign of handicraft product.
Still, if you have any major complaint about our product quality or received damaged goods we will replace your product please note there are only two circumstances valid for returning a product otherwise return cannot be possible.
( Note: Color variation “Dark or Light” will not be covered )
Note :- Products are not eligible for return which were ordered using ‘COUPON CODE’ , ‘IN SALE' , ‘STOCK CLEARANCE’ and Any other Bonanza scheme. Also item should be unwashed & unstitched.
Refund process (if customer requests for refund) will start only after we receive back the product and validate the return. Post receipt of the return package, we will proceed to inspect the same. In case a reverse pick-up is not done for any reason (due to any reason owing to customer or the courier company's mistake), responsibility lies on the customer to contact.
* Incorrect delivery address
* After THREE failed delivery attempts by the courier
* Product returned is damaged due to use or misuse
* Product returned has a defect but has been used
We have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.
Taxes and duties are calculated according to your shipping destination and are borne by the customer. As the recipient, you are liable for all applicable import duties, customs and local sales taxes(If any) levied by the country we are shipping to; payment of these is necessary to release your order from customs on arrival.
You may reach our customer care service for any assistance through this process by email at [email protected] or by phone at +91-9828070270, +91-9983345866 from Monday to Saturday between 10:00 AM to 6:00 PM. Please mention the order number in the subject line to help us quickly process your exchange request.